GC disconnection

Francois Lesueur

5 years ago
updated 4 years ago
Under review

Hello,

I've got several GC modules on several bOS systems.

On all of these systems (Grinder, Jigsaw KNX, Jigsaw Z-Wave) the GC gets sometimes disconnected, at random. Sometimes it reconnects in a matter of seconds ; sometimes it doesn't reconnect and the only solution is to disable and then re-enable the device, or to restart bOS.

1st question : is there any ways to fix that ?

2nd question : I can make a test before using GC to check if it is connected or not. But then what can I do ? It seems that it is not possible by program to disable a device, or to restart bOS. Is that correct ? Any other solutions ?

Thanks,

François

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4 years ago

Indeed the drivers automatically reconnect most of the time. But not always. In some cases, I don't know why, they don't reconnect, and then the only solution is to disable the driver from bOS configurator, and to enable it again. This is the feature that I'm requesting : being able to disable and enable a driver from bOS script.

I'll send you bOS logs when I'm on site in July. What kind of logs do you need ? Devices ? Monitor ? Debug ?

Do you need the log when the GC is disconnected, or when it's working correctly ?

Best regards,

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ComfortClick Support

we have some other minor tweaks to do on our GC driver so we'll take a closer look at the reconnect pattern and maybe improve the connection by tweaking some settings. In most cases, responses are stored in the debug log, but other ones can come in handy as well.

Best regards.