Cannot connect to Jigsaw

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Kristián Vojčík
  • updated
  • Under review

Hello I got some issue with connecting to one of our Jigsaw. After finding the controller on network I got security alert message that says: Can not connect with this profile. Profile key does not match the server key. Possible security violation. Please HELP. Thanks.

Replies 3
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Monse Martinez

I got the same error, then I removed the controller and added it again and got the error again. Why?

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isaac Afolabi

thanks,i also encounter same error.

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1
ComfortClick Support
  • Under review

Hello,


simply remove the controller from your configuration and add it again into your configuration and it should work correctly.


Regards.


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