Bos Configurator Character Display Problem

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  • updated

Hi after the last update the characters are displayed as in the screenshot.

Problema present on every pc

Solutions on how to solve?

thanks

Image 5274

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Jürgen Jürgenson

I'm also on the latest version, but i haven't seen this bug yet. 
Try server reload - In configurator its under the "hamburger" icon on the right upper corner.
If this doesn't help try reinstalling bOS configurator.

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ignazio cannizzaro

hello and thanks but I didn't solve the problem.

On every pc installed configurator I have this problem.

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Jürgen Jürgenson
Quote from ignazio cannizzaro

hello and thanks but I didn't solve the problem.

On every pc installed configurator I have this problem.

If its on windows server then check if its .net is updated: https://support.comfortclick.com/communities/4/topics/10940-comfortclick-411x-update-issues 
Server full reboot? Or make ticket so bOS support can take a look at it.