IP issue for BosConfig

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Sneha V
  • updated

Hello,


I have given Static IP to BosConfig IP is 192.168.1.70. When i directly connect to laptop it can be accessed but when i connect to the home wifi network it does not ping therefor cannot be accessed. What can be the issue and how can it be solved? 

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Sneha V

Hello,


After facing the above problem, we brought back the Jigsaw to the office, and connected it to the office network with DHCP enabled on Jigsaw. I just gave the supply and it got detected. 

Attached please find image of message shown in service monitor. And also find word file for editing default ports as mentioned on your website for troubleshooting when shown error in Service monitor.


What can be done to solve this problem? Kindly reply asap.   

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Fabien Fuster

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Sneha V
Quote from Fabien Fuster

No image attached...

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Fabien Fuster

Port 80 seems to be used by another application. You can try to use the "netstart -o" command to identify it and change the port, or change the bOS port 80 to another one.


see also https://www.comfortclick.com/Software/Manuals/BOSServer?print=false


Regards,


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