Sun Mode not changed

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  • updated
  • Fixed

Since this morning the mode is fix. The value at this time is Night.

How can I do a refresh of values?

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Satisfaction mark by Jérôme Carannante Carannante 10 years ago

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ComfortClick Support
  • Not a bug

Did you change any settings in Windows? Try to reload server.


Regards

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No I didn't change any settings. I already reload server.

it did not change anything

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ComfortClick Support

Ok, check the location settings and try to change them.

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When i change the location the hours change but not the mode.

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ComfortClick Support

Can you please send me bOS backup on e-mail support@comfortclick.com


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ComfortClick Support
  • Started
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With the version 4.0.8 the problem is resolved. just after the update this morning the mode has changed.

Regards

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Pablo Iranzo Gómez

hitting this same issue since a week or so without updates in the jigsaw OS version

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Ricardo Pinto

Hello,

Try to do a Reload, and check again.

I've been using the Sun Mode every single day to close my shutters at sunset during the winter, and it never failed so far. Once in a while, if I make lots of changes on my Jigsaw, I usually do a Reload, as it helps refreshing the system. Don't know if it was the case.


Anyway, please do a Reload under the Configurator, and test it out again, and keep us posted if not.


Best regards