Hello. After starting to update all of our installations I noticed that bOS Configurator can not connect to updated one, it says Downloading Configuration, then Configuration is loading. Please wait and that repeat. bOS Client has no problem connect to that installation. Any solution for this issue? It seems that is case of all devices updated to 4.5.0.
In my opinnion problem is not related with HTTPS or HTTP connection, but rather with current configuration or file size of theme or image file. As I wrote before bOS client and web interface connects remotely without problem only bOSConfig has issues. Connection is established (as you can check with i.e.Wireshark) but configuration is not loaded.
In my case I have created backup of Jigsaw then manually deleted all themes, devices and tasks. Rebooted server and restored previuous configuration from backup and bos Config started working.
It is not ideal solution because it requires local access to LAN with server and it only resolved problem in one case. I still cannot connect remotely to second Jigsaw with bOS config.
Unfortunately for me, I had to go back to previuos version.
The system became slower, there are too many errors and disconection/conection issues, even on LAN, that made this version imposible to work with for me.
I'll try fresh configuration from scratch when I have the time and let you know. But, for now, it's imposible to update any of our clients' servers due to all these issues.
Best regards,
Hello,
first connection to the new version may cause issue with HTTPS, but connecting trough 81 port and then restarting the device should resolve the HTTPS issue.
If you have this issue on windows machine, try checking status of bOS service monitor, another program might be using the same port.
Best regards.
How can I change the port? I have tried to change info onBOSService.exe.config, but the ports don't change.
Hello,
Did anyone notice the server is slower now or is it just me? For example, editing scenes (move items up/down) is now very, very slow.
Moreover, even thought the https problem is solved, when I try to edit the configuration remotely, it keeps on disconnecting and connecting making editing imposible. Downgrading makes things as they were.
Best regards
Hello,
first connection to the new version may cause issue with HTTPS, but connecting trough 81 port and then restarting the device should resolve the HTTPS issue.
If you have this issue on windows machine, try checking status of bOS service monitor, another program might be using the same port.
Best regards.
Hello,
In my case 2 pieces of Jigsaw. Same problem on both. HTTP with port 81 did not resolve the problem.
Hello,
are you using Jigsaw server to connect to the configuration? try using HTTP with 81 port to connect to the controller
Best regards,
Hello,
No, i'm using BOS Server install on windows.
Hello,
are you using Jigsaw server to connect to the configuration? try using HTTP with 81 port to connect to the controller
Best regards,
Can anybody acces Jigsaw Config over internet on 4.5.5?