pop up alarm messages

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Vassilios
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Hello ,

I am having a question regarding Pop Up Alarm messages for Hotel rooms. We have a KNX project for a hotel and we have install a Sledgehammer Server. We have create the Users such as Reception and Room's Users . Inside each Room we have 3 different push buttons for 3 different alarm functions which are: Do not Disturb , Make Up My Room and Room Service. What we need to do is anytime the customer of each room when pressing one of these buttons the Reception will receive a pop Up Alarm message on the screen . I have tried to make this configuration but I didn't get any pop-up messages when pressing on of these three buttons. Any ideas how we can make this work? 

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@Nea Smyrni

Also I tried to create a program task but this also is showing to the room's list where also the customer can control it too except the reception. I think that the customer can anly see the message that the room has been cleaned and not be able to change it from like the other room's conditions. On the other site also the reception can only see the condition per room and not be able to change it by mistake, but only change the status if the room is allready cleaned.

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@Nea Smyrni

This is what the customer can see and change (He can change also the Cleaning status  of the room which is a mistake) , and this is exactly the same what reception can see and change it too ( must only change the status to O.K. ) and not be able to change the other conditions ( From Do not Disturb, to Make Up room e.t.c) that this must be for viewing it only purpose.

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Jürgen Jürgenson
Quote from @Nea Smyrni

This is what the customer can see and change (He can change also the Cleaning status  of the room which is a mistake) , and this is exactly the same what reception can see and change it too ( must only change the status to O.K. ) and not be able to change the other conditions ( From Do not Disturb, to Make Up room e.t.c) that this must be for viewing it only purpose.

I dont think you can add buttons to the integer values that are just made just as labels(none user selectable) I think you should add just the values you want the user to select(DND, Clean room, serve food and maybe all OK - for canceling previous services) all statuses should be made as labels for the user (room has been cleaned, food as been served) Then you will make program that if the User select Clean room the admin will get a notification and the button will turn RED in admin panel and also users status. If the food as been served only the admin can turn it off. Or the client can cancel their orders by selecting All OK and a program will turn all the statuses to true again.

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@Nea Smyrni

Hi and thank you fro your answer. Is it a way to show me how to do that? I mean I don't have to create integer and create different programs? On program for DND another one for Clean room and another one for room service and OK for cancelling all the previous status? And what about notifications that I have to create? And how I am going to create cancelling of all orders? Sorry about that but I am trying to find out what is the best solution for having a smart system for hotel solution. 

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Jürgen Jürgenson
Quote from @Nea Smyrni

Hi and thank you fro your answer. Is it a way to show me how to do that? I mean I don't have to create integer and create different programs? On program for DND another one for Clean room and another one for room service and OK for cancelling all the previous status? And what about notifications that I have to create? And how I am going to create cancelling of all orders? Sorry about that but I am trying to find out what is the best solution for having a smart system for hotel solution. 

J3375 - bOS Client 2020-11-10 09-37-49.mp4


You need to play with program and messages. Have fun.

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@Nea Smyrni

Thank you very much I will try!


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