Denon Heos groups - issue

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Joost vB
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  • Under review

Since the latest updates on bOS and Denon HEOS there seems to be an issue with forming/keeping groups of speakers.

The Denon node did work as expected, but since the update it tries to control the group. But by doing so it disassembles the existing group, or (if the group’s not there yet) will fail to combine the speakers into a group.

Anyone experiencing the same behavior?


By the way:

Denon is having another problem, it’s losing its favorites all the time. I’ve contacted Denon support for that.

Replies 24
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István Gehl

Thank you, I'll take a look!

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Joost vB

@István

Maybe this page can help:

https://www.comfortclick.com/BOS/Library/Devices/38

Be sure to watch the videos as well

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István Gehl

And I have another problem,

Connected becomes False after a while and I can't change it back to True.

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István Gehl

Hi,


How do you create groups?

For me, it can only separate.

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István Gehl

Maybe I should just use it differently?

Could you describe how you create groups?

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Joost vB

Thanks István

It seems the updates have fixed my main issues.

bOS is forming groups and maintaining connections like a boss now!

It's been a long time coming, but glad it's been fixed. 

Fingers crossed it stays this way!

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István Gehl

Hi,


LeaveGroup() works for me. It removes the group.

GetGroups() doesn't work for me. It doesn't create a group.

What is the solution?

Best regards

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1
Joost vB
Quote from ComfortClick Support

Hello Joost,

the grouping fix should be available in the next stable version due to 3 weeks. During this time you can try installing Beta version where this issue was already fixed. You can test the grouping function and please let us know if you will find out any errors.

Best regards

Hi,

Thanks for your reply, I've been testing BETA for a while now.

First signs are that it runs stable: 

it's forming/keeping groups with no issues and speakers are hardly disconnecting/reconnecting.

When there are changes in this behavour, I'll keep you posted.

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ComfortClick Support

Hello Joost,

the grouping fix should be available in the next stable version due to 3 weeks. During this time you can try installing Beta version where this issue was already fixed. You can test the grouping function and please let us know if you will find out any errors.

Best regards

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Joost vB

Hi @ComfortClick Support

Any progress on getting the Heos (Denon) node to a stable state?

After a few months without having the node installed I've had another try installing it.

Still I'm seeing the issues with the node:

1. failing to form and control a group

2. instable connections with the speakers resulting in an instable bOS and many messages of speakers losing and regaining connection.

These problems have been there for over 8 months now, when will the stable version of the node be released? 

I'm veeery much looking forward to using the full functionality of the node again!


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