ComfortClick 4.11.x update issues

ComfortClick ComfortClick

1 year ago
updated 9 months ago
Under review

Anyone experiencing issues installing server/configurator with the latest 4.11.x version, make sure youre .NET is updated to version 6.0.

Make sure to install both ASP.NET Core Runtime 6.0.35 And .NET Desktop Runtime 6.0.35

Official Microsoft link:
https://dotnet.microsoft.com/en-us/download/dotnet/6.0

Or better yet, install the full SDK 6.0

Official Microsoft link:

Windows x64 bit:
https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/sdk-6.0.427-windows-x64-installer

WIndows x86 bit:
https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/sdk-6.0.427-windows-x86-installer

For any other issues with the latest version, please create a ticket on our ticketing system:
https://www.comfortclick.com/SupportTickets

Thank you and best regards, Comfortclick support.

Replies 4

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Pascal Platteel

1 year ago

After the update, all the onvif camera's stopped working. No JPEG or MPEG streams available, even though the system reports camera's connected.

Currently on 4.11.5

Reply Link

ComfortClick Support

1 year ago
Under review

Quote from Pascal Platteel

Hello Pascal,

we are sorry to hear about that. Please create a support ticket in our ticketing system and we will organize support session.

Best regards

netit

9 months ago

On Windows 10, when updating to 4.11.x, I get a "Verify that you have sufficient privileges to start system services".
I'm on .NET 6.0 (even tested .NET 8.0).

Hello,

the sufficient privileges error indicates that the .net is missing. You can also try and install full SDK for 6.0.

Best regards.