bos configuration gone after windows update

Avatar
KuunoL
  • updated

Today after windows 11 update, bos server started with blank/new configration. All default passwords and no license data. Thanks to tip from Jürgen here I checked for configuration data in windows folders. I found that after update windows renamed original folder to windows.old thus all configration data stayed there.

I stopped the services and copied bos data fro old folder back to current and all started working but for a moment i was worried :)

so this is something to work on for ComfortClick team or validate if windows folder is a good place to hold configuration data

Replies 5
Avatar
0
Melih Soydemir

Thx for the tip we had same issue with windows update. i was worried since we didnt have a backup :D. But copying files solved the issue

Avatar
0
Jürgen Jürgenson
Quote from Jürgen Jürgenson

The whole building folder. First shut down bOS service. Then copy the whole building folder back and start bOS service again.

Client and config profiles are saved here:

C:\Users\YOUR_USERNAME\AppData\Roaming\ComfortClick
Building data is moved here:
C:\Windows\System32\config\systemprofile\AppData\Roaming\BOS\BOSServer\Building

Avatar
0
Jürgen Jürgenson
Quote from Alexandre Bezerra

The same thing happened to me. What files do I need to copy to restore bOS to working order?

The whole building folder. First shut down bOS service. Then copy the whole building folder back and start bOS service again.

Avatar
0
Alexandre Bezerra

The same thing happened to me. What files do I need to copy to restore bOS to working order?

Avatar
0
Jürgen Jürgenson

Good that the config was still there. 

Not related to this but I have two servers that rollback to 4.10.11 and 4.10.14 version after windows update/reboot. As these are huge buildings/installs I haven't had the "balls" to update them anymore. Still testing 4.11.x versions to be sure.


Customer support portal powered by UserEcho