Hi, i have recentrly updated my windows from 10 to 11. After that my bos Config and bos Client started to act up. At first i couldnt connect to the localhost server and now i cant connect to the physical server Jigsaw PRO. I would like to add that my cooworker, which didnt update his windows can connect to this physical server. Do you know how to resolve this issue?
Thank you in advance.
Hey
Check this: https://support.comfortclick.com/communities/4/topics/11033-bos-configuration-gone-after-windows-update
The old building folder should still be there its just renamed by windows after upgrade search for Windows.old.
Shut down bOS service and copy the old building folder back. Then you should be able to connect to it again.
Jigsaw shouldnt be affected by it. But could be that bOS clients contacts were also removed. Does it pop-up the login window again when connecting to jigsaw? Re-check its password.
Hello,
Also make sure that you update all the needed components, as it may help.
Check the full post here:
https://support.comfortclick.com/communities/4/topics/10940-comfortclick-411x-update-issues
Install the full SDK 6.0 that has everything.
https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/sdk-6.0.427-windows-x64-installer
Best regards