Error message when opening desktop apps

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Whenever I am trying to open the configurator app it shows me this error message and so i cannot open it. What could be the issue please and how to solve it ? 

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Osama Al-Areky
Quote from ComfortClick Support

Hello Osama,

providing aditional information will help is identifying the issue you're facing. What kind of error message do you receive? Can you send some screenshots?

Best regards.

Hello this is the error message 

Image 5589

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allar valksaare

This does nothing, the issue described is a jigsaw problem that came up with the latest software update to version 50. the jigsaw basically fails to run, and this is the notification that comes when it crashes. 

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Ricardo Pinto

Have you installed the .NET 6 SDK?

Don't know if might have any relation.

Just in case...

Image 5580

Best regards

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allar valksaare

Image 5579

jigsaw after .50 version. No issues before that

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ComfortClick Support

Hello Osama,

providing aditional information will help is identifying the issue you're facing. What kind of error message do you receive? Can you send some screenshots?

Best regards.