Serial Port - No Ack Error

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I'm trying to connect a Paradox security system to a CC Grinder, through a Paradox PRT3 module USB (COM3), and I'm getting a "Error connecting to device - No Ack" message" 10 seconds after connection, keeps trying to connect.

Can't figure if its a Windows problem (tried several configurations for flow control on port settings), Paradox configuration (Serial Port ON, Automation ON, ASCII Protocol, 9600br) or CC.

Any ideas?

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Gabor Stepper

Thanks, Nuno! I forgot to mention I use the Colibri, which is a Raspberry Pi inside. There's not much I can do about the power saving settings. Thanks anyway!