register controller
When registering a new controller I get the message that the Access ID is already registered, but it does not appear in my controller section. How do I fix this?
Replies 3
But it is the original access ID that is not registering. So I can't activate my license, without the license I thought I can not change the Access ID?
But it is the original access ID that is not registering. So I can't activate my license, without the license I thought I can not change the Access ID?
You can change the access id from the comfortclicks webage from under the controllers.
I think your device id has changed or you did a full reinstall or hardware change so the bOS/machine id changed. Then you will need to contact bOS support with your device id/access id and only they can transfer the license to the new machine for a small fee.
I think you need to change the Access id. Somebody beat you to it and is already using the same name.
When you change the Access id then it should register.