can't get Z wave thermostat fan speed control

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  • updated
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i have MCOHOME zwave thermostat, and i have 2 different models i try to add it in BOS after adding i didn't get fan speed control except on that others are ok. 

please help.

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amado adriano

I add and remove one device but its same, that device is MCOHOME MH6-HP

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ComfortClick Support

Hello,

did you just update the configurator or did you update server as well? To update server to the BEta version, go to main Building node, select Updates, switch from Release to Beta and update the server as well.

If only configurator is updated and not the server, many issues will occur trying to configurate anything.

Best regards.

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ComfortClick Support

Hello,


a new beta version was just released, we added additional command classes for thermostat fan control.

Try updating to the latest beta, you can also try excluding the device and including it back in again and see you see the additional nodes.

Best regards.

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amado adriano

ok thank!

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ComfortClick Support

Hello,

we're working hard to integrate these features, currently there is no ETA on the release date, but it shouldn't take too long.

Best regards.

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amado adriano
Quote from ComfortClick Support

Hello,

yeah we checked the devices, device's command classes and it looks like we're missing some command classes for these thermostat fan speeds.

We'll add these command classes into our bOS and with the next update, you should be able to control these fan speeds within the device as well.

Best regards.

thank for reply,

but when we can expect the to recieve the new update? 

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ComfortClick Support

Hello,

yeah we checked the devices, device's command classes and it looks like we're missing some command classes for these thermostat fan speeds.

We'll add these command classes into our bOS and with the next update, you should be able to control these fan speeds within the device as well.

Best regards.

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amado adriano

is there any update? i think BOS didn't get thermostat fan mode zwave commands

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amado adriano
Quote from ComfortClick Support

Hello,

which MCOHOME thermostat do you have? can you provide the model number? Can you also provide print screen of the nodes you get when including the device into the bOS?

Best regards.

hi, i have MH6-HP and MH8-FC, take note not only MCOHOME brand i have also one REMOTEC ZXT-600 ir thermostat and i didn't see fan control also. 


please have a look in attached image ID-10 is the remotec and 12 and 13 is the MCOHOME

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ComfortClick Support
  • Under review

Hello,

which MCOHOME thermostat do you have? can you provide the model number? Can you also provide print screen of the nodes you get when including the device into the bOS?

Best regards.