Push quota exceeded.

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Hello 

I have new problem with the push function on ios.


Devices : 25.02.2021 22:57:50 : Error : General\Messaging : Error sending iOS push: - Dave 7+ - - Push quota exceeded.


The Push function is limited ? 

Thank you 

Dave

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Hello Luis,

we have a limit of 50 push notifications per hour. If you exceed these numbers you will get the error message. Try to reduce the push notifcation frequency or devices.

Best regards.

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Luis Gonzalez

Refloating this topic again, 3 years later :(

No notification to iphones and Push quota messages

Comfortclick team: can you please look into it?  (and fix it forever if possible!!!!)

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Luis Gonzalez

Hi

Apparently all went back to normal. There were some notifications tonight. The "exceeded quota" messages ended around 01:00 CEST. From then on, all log entries were showing successful notifications.

Btw, email notifications have always been working, it was a wrong observation.

There are 3 phones receiving push messages, all in the same place (here at home). All of them stopped receiving and starting receiving them at the same time. I am not very familiar about how the push notification work, but I does not look like an issue with the phone or the network (i could run BOS Config from my home without any problem)

Hope it helps, and thank you very much for your prompt reply

/luis

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ComfortClick Support

Hello,

still facing this issue? We re-tested in our projects now and it's working normally everywhere. How many did you send yesterday?

Best regards,

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Luis Gonzalez

Just to make it clear, push notifications are not being received in any device. Log file shows continuous entries like this

Devices : 27/09/2021 0:37:11 : Error : General\Messaging : Error sending iOS push: - iPhone Luis - Alarma Presencia Cocina - Push quota exceeded.

Same thing happens with email notifications. No changes in configuration, so I presume this has to do with a general server issue

/luis

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Luis Gonzalez

Hello

Refloating this thread since the problem has just reappeaerd. I presume it has to do with the same or a similar cause.

@ComfortClick Support, can you please look into it?

/luis

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ComfortClick Support

Hello,

we're still resolving the issue now, it works for a while and then it stops. Hopefully we'll resolve the issue soon.

Best regards,

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David Mikhail

hello,

I try now... no change for me 😭

I reboot, turn off push on device and turn on again, test new alert push but no change 🤯

Same problem


thx for your help

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Luis Gonzalez

Me too. Thank you very much

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Noel Fuentes

Hello,

Apparently, I'm getting notifications again. Thanks!!  

Best regards,