Push quota exceeded.

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Hello 

I have new problem with the push function on ios.


Devices : 25.02.2021 22:57:50 : Error : General\Messaging : Error sending iOS push: - Dave 7+ - - Push quota exceeded.


The Push function is limited ? 

Thank you 

Dave

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ComfortClick Support

Hello,

some changes were made for the notification services today, you can try and check if notifications are now working OK.

Best regards.

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Luis Gonzalez

I am experiencing the same problem. I do not receive any notification since about 10 days ago.

I have found some "Push quota exceed" errors in the logfile, but lately all messages I get are

Error sending iOS push: iPhone xx - Alarm yy - Value cannot be null. Parameter name: certificate

/luis


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David Mikhail

I created a new notification but nothing has changed

But in the error message there is written (Parameter name: certificate)

A few days ago I had an apple push notification problem with security software.

We have updated the push notification certificate from apple.

Did you try this option?

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David Mikhail
Quote from ComfortClick Support

Hello,

can you try and re-add or recreate the message task? Not sure what you're sending to the device, that value cannot be null error may indicate some incorrect values, we'll take a closer look into the "parameter name" error you get and see what's going on there.

Best regards,

I created a new notification but nothing has changed

But in the error message there is written (Parameter name: certificate)

A few days ago I had an apple push notification problem with security software.

We have updated the push notification certificate from apple.

Did you try this option?

Avatar
Jürgen Jürgenson
Quote from ComfortClick Support

Hello,

do you get any errors or just not receive the notifications?

Best regard,s

Hey

For me Android push notifications work as they should. But iOS devices still get the "Value cannot be null.Parameter name: certificate" error in logs. 

Best regards

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Noel Fuentes

Hello,

Nope, no errors displayed at all on bOS Config.

Best regards,

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ComfortClick Support

Hello,

do you get any errors or just not receive the notifications?

Best regard,s

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Noel Fuentes

Hello again,

I'm sorry to inform that I'm not getting notifications again. I tried deleting the device from the bOS config and rebooting the server but I'm not receiving them. It only worked that morning the other day .

Best regards,

Avatar
ComfortClick Support

Hello,

can you try and re-add or recreate the message task? Not sure what you're sending to the device, that value cannot be null error may indicate some incorrect values, we'll take a closer look into the "parameter name" error you get and see what's going on there.

Best regards,

Avatar
David Mikhail

Hello,

The problem is not resolved for me :-(

Devices : 04.03.2021 14:45:14 : Error : General\Messaging : Error sending iOS push: - Dave 7++ - test - Value cannot be null.
Parameter name: certificate

I restart the BOS server and removed my Iphone from the config. But not work :-(

What do I have to do ?

Best regards.