Push message with an alert sound

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  • updated
  • Under review

Hello,

I am needing push notification feature on my phone with sound but when I close the app, I only get 1 message but no sound.
If I'm using the app, it includes push messages with sound.
Please let me know how to solve this problem.

Thanks & Best Regards

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ComfortClick Support
  • Under review

Hello,

sounds will only play when the app is open. When the app closes, the sound will not be played.

Best regards.

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nguyen nguyen
Quote from ComfortClick Support

Hello,

sounds will only play when the app is open. When the app closes, the sound will not be played.

Best regards.

Ok ad, Thank you so much!

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Alexandros Toufexis

Hello,

Are there any updates on this? Our client would like to receive alert/event messages with sound. However, even though the bOS client is in guided access in their iPads, once the screen goes black, no messages are received and no sound is played.