Cannot program KNX with Jigsaw and ETS 6

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Hello.

I having big trouble to programming KNX over Jigsaw with ETS 6 when I test for bus it return error but I can see data on bus with diagnostic but wehn I try to program something I got error Connection closed by remote device. Have anybody similar behaviour?

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Kristián Vojčík

Hello Pierre.

Have you manage to program KNX over jigsaw with ETS6?

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Jean Pierre Seillier

Hello,

I am using ETS6 . I started to run Jigsaw without problems with ETS6. Except AG import with  .knxprog files, but import ok with .esf files.

Have a nice day
JPS

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Hello,

we're still working on a solution for the current problem with ETS programming.

Thank you for your understanding.

Best regards.

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Michiel Kenis

@ComfortClick Support, any progress on this? 

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ComfortClick Support
  • Under review

Hello,

sorry to hear you have issues programming devices in the latest ETS version. We tested a couple of different jigsaws and variety of MDT modules in the office since the latest ETS updates.

Local connection worked without any issues, remote programming however, showed the same error "Connection closed by remote device".

After some time and some more testing and programming even local connections stops to respond at certain point.

Same hardware works normally on ETS5.

We'll put this on highest priority now and try identify if the issue is on our side or the latest ETS version.

We'll notify you when some progress is made.

Best regards.

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Kristián Vojčík

Thats bad really bad.... I dont know what now .... just wait for update but from who ? CC or ETS? ..... nobody seems to have answear to this.

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Jürgen Jürgenson

It works again if you update ETS6 to 6.0.2 that was released today.

Edit: I was wrong. It worked for 1 partial download then I got the same error again. It also messes up the application on the device so it does connect to it and does something... but

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Kristián Vojčík

I was given temporary solution, on my ETS 6 licence I get to end of the year ETS 5 as well, I assume to continue working.

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Jürgen Jürgenson
Quote from Kristián Vojčík

How was you abble to get it working? For me it never worked. I also have issue connecting over secure IP interface with ETS 6, I dont know on which side is the issue.

I think it has something to do with the 6.0.1 update. I did my demo project with 6.0.0 and had no problems with it, multiple downloads and changes. But I had trouble with the debug window in ETS- it would close itself whenever I had device info open and I made the window full screen. So i decided to update it. After that im unable to reconfigure devices. 
I got the debug/diagnostics working by matching the individual number in ETS. If you look what the jigsaw is set to its not the same address that ETS uses. There are no problems controlling the devices from jigsaw if they have been configured. 

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Kristián Vojčík

How was you abble to get it working? For me it never worked. I also have issue connecting over secure IP interface with ETS 6, I dont know on which side is the issue.