z-wave water detector- Controller 1 cannot be set to Association Group 1

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Calin Birtocean
  • updated
  • Under review

Hello,

I have a z-wave water detector for which the Controller 1 cannot be set to Association Group 1, therefore the alarms and device status are not communicated to bOS.

I have tried several times to restore sensor to the factory default settings, include, exclude, delete then click discovery, soft reset the controller, wake up the device, run Refresh Configuration from the Functions tab.

Am I missing something? Do I have any other options on having the Controller 1 set to Association Group 1? 


Image 1280

Image 1281


Thank you,

Calin

Replies 13
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Jure Lahajnar

Hi Calin,


Have you tried waking up the device?

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Calin Birtocean

Hi Jure,

Yes, I tried also waking up the device.


Regards,

Calin

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Jure Lahajnar

Could you send a debug log. 

Also, can you set the parameters on the device?

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Calin Birtocean

Hi Jure,

Please find attached the debug logs. I tried excluding/including other z-wave devices(switches) and they work fine.

2018_04_18_Water Sensor_Exclusion_Log Debug.txt

2018_04_18_Water Sensor_Inclusion_Log Debug_1.txt

2018_04_18_Water Sensor_Inclusion_Log Debug_2.txt


Thank you,

Calin

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Jure Lahajnar

From what I can tell the logs look ok.

Could you also send me a debug log when you wake up the device?

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Calin Birtocean

Hi Jure,


There is no traffic seen under debug tab when trying to wake up the device.


I think the issue is related on how the device is integrated into bOS.

When I include the device in bOS , the only value which updates is the battery even though the Controller 1 cannot be set to Association Group 1. The z-wave USB dongle used is the Z-stick Gen5.  As I mentioned before, I have tried several times to restore the sensor to the factory default settings, include, exclude, delete then click discovery, soft reset the controller, wake up the device, run Refresh Configuration from the Functions tab in order to set Controller 1 to Association Group 1. 

1) After including the water sensor using bOS:


that's how the configuration looks when opening the z-wave network using the zVirtualScene(used for comparison).



2) If I include first the device in zVirtualScene, here are the class commands and values available:



The value changes when alarm is triggered:



Opening now the z-wave network in bOS after including the device using zVirtualScene, there are no class commands available:

BUT, using the debug tab the sensor value gets detected, it doesn't recognize the node:


Also, waking-up the device:


If this gets fixed into bOS then I guess it will solve the other ticket that I open regarding the z-wave ZCOMBO (CO & smoke detector) https://support.comfortclick.com/communities/4/topics/1493-z-wave-alarm-command-class-not-available


Best regards,

Calin

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Jure Lahajnar

Hi Calin,


Thank you for the extensive report.It's very strange that the module does not send a wakeup frame. Looks like this issue is module specific. We will try to order the device, they don't to be sold in the EU.


So just to confirm.

Water sensor you're using:

https://products.z-wavealliance.org/products/1788

and smoke/COsensor:

https://products.z-wavealliance.org/products/862



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Calin Birtocean

Hi Jure, 

Yes, these are the sensors.


Regards,

Calin

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Calin Birtocean

Hi guys, do you have any updates on this? 

Thanks,

Calin

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ComfortClick Support
  • Under review

Hello,


apologies for the delays, the devices were ordered and are yet to arrive, as soon as we get them we will implement them into bOS and they should be working normally.


Best regards.


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