Satel connection problem

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Hi,


I can not connect to Satel (via ETHM-1 PLUS). This is my configuration:

Image 1303

Image 1304


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Kristián Vojčík

Working! Only few things but better than nothing. For beta it's good enough but still needs lot of work.

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ComfortClick Support

Hello,


you need to uncheck your integration option (kodowanie integracji) satel should then be working. Also check your logs in bOS and see what's going on. If you get Graceful shutdown in log, try resetting the satel board completely. Check the manual on resetting the board.


Best regards.

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Andrzej Szymkowicz

Hello,

Problem is not solved so please do not close this ticket. Can anyone confirm working configuration with Satel? Which Satel hardware, software version and configuration parameters?


Best regards,


AS

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Francois Lesueur

Hello,


Thank you for your answers. I had already checked the integration box. But still not working.


Anyway, for some reasons not related to this problem with ComfortClick, I had to move to another system. So, you can close this ticket, I'm no longer trying to use Satel with ComfortClick.


Kind regards,

François 

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ComfortClick Support

Hello,


to get the Satel options you will need to update to our latest BETA version of bOS. Please keep in mind that it is a BETA version so there could be some bugs or error that are not in the official version.


Best regards.

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De Landtsheer Michael
Quote from ComfortClick Support

Hello,


a couple of things to do, firstly open DLOADX, open System and hardware structure, select Hardware, select your device (under keypads - ETHM1) check Integration box. After that, click on Write panel button and save data to flash.

Hope this helps.


Best regards.

Hello ComfortClick,


Where can I found the Satel configuration? I'm on the latest version 4.4.2


Thanks and est regards

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ComfortClick Support

Hello,


a couple of things to do, firstly open DLOADX, open System and hardware structure, select Hardware, select your device (under keypads - ETHM1) check Integration box. After that, click on Write panel button and save data to flash.

Hope this helps.


Best regards.

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Francois Lesueur

Hello,


Yes, the IP address is set correctly, and I can access the IP card from DLOADX on port 7090, while for integration purpose with bOS it is port 7094 that is used.


Best regards,

François

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ComfortClick Support

Hello,


is the IP and port if your satel device set correctly? Also, did you try connecting to your device using Satel's official application?


Best regards.

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Francois Lesueur

PS : looking at debug, I'm getting the following error message : 


Debug : 07/17/2018 23:38:13 : Devices\Alarme : Exception : ConnectCallback : No connection could be made because the target machine actively refused it 192.168.0.100:7094   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)

   at System.Net.Sockets.TcpClient.EndConnect(IAsyncResult asyncResult)    at BOSCommon.Drivers.BOSTcpClient.ConnectCallback(IAsyncResult ar)


Hope this helps. 

(And yes i did put the bOS box IP address in the filtering tab on the Satel IP interface)