Satel connection problem
Hi,
I can not connect to Satel (via ETHM-1 PLUS). This is my configuration:
Replies 19
Hello,
Yes, the IP address is set correctly, and I can access the IP card from DLOADX on port 7090, while for integration purpose with bOS it is port 7094 that is used.
Best regards,
François
Hello,
a couple of things to do, firstly open DLOADX, open System and hardware structure, select Hardware, select your device (under keypads - ETHM1) check Integration box. After that, click on Write panel button and save data to flash.
Hope this helps.
Best regards.
Hello,
a couple of things to do, firstly open DLOADX, open System and hardware structure, select Hardware, select your device (under keypads - ETHM1) check Integration box. After that, click on Write panel button and save data to flash.
Hope this helps.
Best regards.
Hello ComfortClick,
Where can I found the Satel configuration? I'm on the latest version 4.4.2
Thanks and est regards
Hello,
to get the Satel options you will need to update to our latest BETA version of bOS. Please keep in mind that it is a BETA version so there could be some bugs or error that are not in the official version.
Best regards.
Hello,
Thank you for your answers. I had already checked the integration box. But still not working.
Anyway, for some reasons not related to this problem with ComfortClick, I had to move to another system. So, you can close this ticket, I'm no longer trying to use Satel with ComfortClick.
Kind regards,
François
Hello,
Problem is not solved so please do not close this ticket. Can anyone confirm working configuration with Satel? Which Satel hardware, software version and configuration parameters?
Best regards,
AS
Hello,
you need to uncheck your integration option (kodowanie integracji) satel should then be working. Also check your logs in bOS and see what's going on. If you get Graceful shutdown in log, try resetting the satel board completely. Check the manual on resetting the board.
Best regards.
Working! Only few things but better than nothing. For beta it's good enough but still needs lot of work.
Hello,
is the IP and port if your satel device set correctly? Also, did you try connecting to your device using Satel's official application?
Best regards.