problem connecting to bOS client by IOS devices
Hello, our customer face inability to connect to the bOS client by IOS devices (IPAD and iphone) from several devices. it used to work and now doesnt work at all. 433 is open and we have no problem to connect from any place with any devices.
if he connect by web page it works fine.
i have the feeling that this is something with the IOS device, something that relate to issue with the configuration of the device.
does anyone face such an issue? any suggestion?
thank you,
Nati
many thank.
Fabien, yes, it used to work, connection are via WiFi and network.
i will try to make the suggestion above and hopefully it will make the improvement.
BTW- do you know what are the correct credentials should be?
thanks
By correct credentials he means the user name and password you have setup for the user must be correct.
When you delete the device under users, and relogin with the correct user and password it will ask you to confirm the servers certificate. Just click OK and that's it.