Google Home
I can not connect comfortclick to google home?
IWhen I add a comfortclick to my google devices, it happens that the connection was not successful.
How can I solve this?
What is this about?
With best regards
Replies 17
Hello,
yes, the port 443 must be open and public access to the controller has to be set for the connection.
Best regards.
I have port 443 enabled but at the time of linking the account I get "can not link.Check connection" what can I do to link?
Can not update the configuration, Check the connection ---- This is the message I get when trying to link
When trying to link I get "Error updating the configuration Check your connection" is already enabled ports 443 and google home and comfortclick are on the same network. What I can do ?
Hello,
apologies for delayed response, did you also set correct public IP? For your alexa, google home connection, port 443 must be open and also public IP must be set. To set your public IP click Edit in your licensing page in your configurator, login and set your public IP there. Click update at the end and also click refresh in the configurator and the connection should go trough.
Best regards.
Hello,
which version of bOS are you running? try updating to the latest beta and test if it works, also you will need to open port 443 to access it.
Best regards.