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I can not connect comfortclick to google home? 

IWhen I add a comfortclick to my google devices, it happens that the connection was not successful.

How can I solve this?
What is this about?

With best regards

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Jose Benavente
Quote from Flávio Sanches (ComfortClick)

Hello Jose, following the tutorial in which step have you faced problems?

Oh was my fault, I must to put equal name"Devices" in comfortclient and the grant permissions... Sorry and thanks! 

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Hello Jose, following the tutorial in which step have you faced problems?

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Jose Benavente

Hello, I am in 4.5.14 version and I cant link google home with the bOS server, I have IP public set and 443 open.

Some help?

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Tomasz Michalak
Quote from Tomasz Michalak

Hello, 
is anyone here who has version 4.5.0 working with Google Home?

Regards,


It's OK.

I did not have an external IP entered in the license data.

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Tomasz Michalak

Hello, 
is anyone here who has version 4.5.0 working with Google Home?

Regards,

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Fabien Fuster

You need to install the latest Beta version to get it to work (4.4.38).

Pay attention, it is a Beta and not a stable version. Still not fully stable and having some bugs...Read carefully the note before installing.

Regards,

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Lucas Chezzi

Good afternoon,

I'm also trying to connect google home to my comfort click, even to me from the error "can not link. Check connection". I checked my version is 4.4.4 and I have the connection https: // work. What should I do?

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ComfortClick Support

Hello,

apologies for delayed response, did you also set correct public IP? For your alexa, google home connection, port 443 must be open and also public IP must be set. To set your public IP click Edit in your licensing page in your configurator, login and set your public IP there. Click update at the end and also click refresh in the configurator and the connection should go trough.

Best regards.

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Jef Wijns

My problem is solved!

Thankyou very mutch!

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Jose Piñanez


When trying to link I get "Error updating the configuration Check your connection" is already enabled ports 443 and google home and comfortclick are on the same network. What I can do ?