Z-wave stick Connection problem (Aeotec Z-Stick)

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  • updated
  • Fixed

Hello,

Weekly I'm facing troubles with my Z-wave Stick, stick is dis- & connecting continuously.
I've tried to understand why it's happening, but couldn't find a good lead.
Are you familiar with this problem?

Suddenly it's stopping and everything is working fine without any problem.
Stick which I'm using is recommend type as described model(Aeotec Z-Stick) in the help file.

In my Win8 log file doesn't appear to be a problem with the stick or usb controller. I assume it's a software issue from bOS.

see attached print screen of log.

Log file


Any support is welcome.

Thank you in advance.

Best regards,

Fred Hartman

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Satisfaction mark by Fred Hartman 9 years ago

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Fred Hartman

Hi Andrew,sorry for my late reply. Yes problem with error is solved!
Nevertheless I was facing new problem with Aeotec Door sensor which created the same connection error, but after consulting the support department of CC, I received a new Z-wave dll file which solved this. There was some bad scripting in the programcode.
New Z-wave stick is much faster than old stick, it works great.

Please keep in mind you've to exclude all devices from old stick and include them on new stick, this will take some time, afterwards all devices have new node id's, so you need to modify all your scenes, programs and redirect them to the new nodes.

Regards,

Fred

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Andy Gill

Hi Fred,


Thanks I've got the new stick S5 and its much better, haven't added everything yet as I have just moved, but lots to do over the coming weeks so I will see how it goes.


Cheers