Push quota exceeded.
Hello
I have new problem with the push function on ios.
Devices : 25.02.2021 22:57:50 : Error : General\Messaging : Error sending iOS push: - Dave 7+ - - Push quota exceeded.
The Push function is limited ?
Thank you
Dave
Replies 32
hello
I don't really know.
But I had a loop problem that I fixed.
What is the quota limitation and on how long?
thank you
Dave
Firebase has this info on push notification limits "Collapsible message throttling
As described above, collapsible messages are content-free notifications designed to collapse on top of each other. In the event that a developer is repeating the same message to an app too frequently, we delay (throttle) messages to reduce the impact on a user’s battery.
For example, if you send large numbers of new email sync requests to a single device, we might delay the next email sync request a few minutes so that the device can sync at a lower average rate. This throttling is done strictly to limit the battery impact experienced by the user.
If your use case requires high burst send patterns, then non-collapsible messages may be the right choice. For such messages, make sure to include the content in such messages in order to reduce the battery cost.
We limit collapsible messages to a burst of 20 messages per app per device, with a refill of 1 message every 3 minutes.
or
You can send up to 240 messages/minute and 5,000 messages/hour to a single device. This high threshold is meant to allow for short term bursts of traffic, such as when users are interacting rapidly over chat. This limit prevents errors in sending logic from inadvertently draining the battery on a device."
I had issues too with it. Client/hotel has 81 rooms, they wanted to send push notifications when there was some maintenance planed.
At first test only 50 devices got the push notification, then I added a 1 min delay to the program in the middle of them. After the 48th client/user device, then I still got 24 exceeded notification errors.
Now I added a 1 min delay after every 20th user. Haven't tested it since then, so I don't know if it helped or not, hotel is in use and they haven't had the need to use it either. Would be great to know that limit...
Best regards
Hello,
Now the error message has changed to :
Devices : 26.02.2021 01:48:15 : Error : General\Messaging : Error sending iOS push: - iPad de David - Attention pluie - Value cannot be null.
Parameter name: certificate
I did not change anything
can you help me ?
Thx
Hello,
I've noticed I don't receive any push notification on my iPhone. However Android is working fine.
I tried to delete the phone from the users menu in bOS config and tried to delete the project and add it again in the app, but nothing's changed. No push notifications.
The thing is this is not happening only with my bOS server. I tried with one random bOS server from one of our clients and I don't receive push notifications neither.
No errors are displayed in the bOS config app.
Best regards.
The problem is the update of certificates for apple push notifications. It is necessary to wait for an update of the certificates (bos software) for everything to be normal again.
Can you solve the problem please?
Best regards.
Dave
Hello,
we're investigating the issue with push notifications with IOS devices. We'll try to resolve it as soon as possible.
Best regards,
Hello everyone,
Sorry to enter the topic, but there's also an issue with the Android notifications, and it's not from the current versions, so it's already present on older versions. Also I can confirm that this behavior is still present on 4.8.8
It's something I think I've already commented on another post, but I got no answer.
When the Android gets a notification from bOS, it only gets a single notification. It means, that if 2 or 3 notifications are dropped on the Android coming from bOS, even if it's from a different object / value / etc, it only stays the last one, so you don't get to see the previous ones. On Android notifications, every notification can actually be shown separately.
So, on Android SDK it's possible to have several notifications coming from the same source, and actually group them. Which is not happening on bOS app. So, for me the bOS notifications are completely turned off because it doesn't make sense to loose all of the previous notifications. Please have a look, and see if you can fix the notifications.
Btw, does iOS users get the same result? Try to send multiple notifications from bOS to iOS, and tell me if they are treated separately, or if only the last one overlaps all of the other ones.
Create a Group of Notifications | Android Developers
Best regards
Hello Ricardo,
I've got an iPhone and I don't receive any notifications at all. I don't know if this is happening to every iOS user or just me. I've tested it with a couple of servers and no one sent notificatinos (or, at least, I don't receive them).
No error is displayed on bOS config log.
Best regards.
Hello,
we made some changes on our side regarding push handling. You can try and send the push notification again and check if everything is OK.
Best regards,
Hello,
the push quota is limited, but the numbers are high, its to prevent unnecessary spam.
How many are you sending per hour?
Best regards,