z-wave water detector- Controller 1 cannot be set to Association Group 1

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Calin Birtocean
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Hello,

I have a z-wave water detector for which the Controller 1 cannot be set to Association Group 1, therefore the alarms and device status are not communicated to bOS.

I have tried several times to restore sensor to the factory default settings, include, exclude, delete then click discovery, soft reset the controller, wake up the device, run Refresh Configuration from the Functions tab.

Am I missing something? Do I have any other options on having the Controller 1 set to Association Group 1? 


Image 1280

Image 1281


Thank you,

Calin

Replies 13
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Jure Lahajnar
Quote from Calin Birtocean

Hi guys, do you have any updates on this? 

Thanks,

Calin

Hi Calin,


Sorry for the long delay. We just received the water sensor today. We had no issues setting the controller to Assoc. group 1. I'm not sure what could be the problem. Please check again if you have the latest version of bOS. 
Unfortunately we couldn't get the CO sensor for the EU. If you have any suggestions where we could buy one please let me know. 


Best regards 

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Calin Birtocean
Quote from Jure Lahajnar

Hi Calin,


Sorry for the long delay. We just received the water sensor today. We had no issues setting the controller to Assoc. group 1. I'm not sure what could be the problem. Please check again if you have the latest version of bOS. 
Unfortunately we couldn't get the CO sensor for the EU. If you have any suggestions where we could buy one please let me know. 


Best regards 

Hi Jure,

Thanks for your feedback. I just uninstalled/installed the latest version 4.4.2. the server -bOS Service Monitor and also the bOS Configurator. I tried to exclude and include again the water sensor and I am having the same issue, the device is not properly integrated and cannot associate to the Group 1. I can share the project configuration if needed for further investigation. Would you be able please to share the screen shots with the device included in the network? I have the server installed on a Windows 7 64-bit, don't know if this makes a difference. Regarding the CO detector, if the issue gets solved with the water sensor I think the other one is the same so don't bother ordering it.

Regards, 

Calin

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Jure Lahajnar
Quote from Calin Birtocean

Hi Jure,

Thanks for your feedback. I just uninstalled/installed the latest version 4.4.2. the server -bOS Service Monitor and also the bOS Configurator. I tried to exclude and include again the water sensor and I am having the same issue, the device is not properly integrated and cannot associate to the Group 1. I can share the project configuration if needed for further investigation. Would you be able please to share the screen shots with the device included in the network? I have the server installed on a Windows 7 64-bit, don't know if this makes a difference. Regarding the CO detector, if the issue gets solved with the water sensor I think the other one is the same so don't bother ordering it.

Regards, 

Calin

Here's the screenshot. I tested with the current release and the beta version. Both work without problems. I added the controller to assoc group #1 and woke up the device with a triple click. 

You can send us your config and we can check just to be sure. Please open a new support ticket (see top of page) and upload your config there.


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